63bd Terms & Conditions — Your Platform Agreement

1. Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 63bd ("63bd", "we", "us", "our"), the operator of the online gaming platform available at 63bd.io. These Terms govern all use of the 63bd website, mobile browser experience, products, games, betting services, promotions, and any other services offered under the 63bd brand.

63bd operates as a safe and reliable platform using SSL encryption and fair play certified game providers. The platform is designed for and marketed to adults aged 21 and above who are located in Bangladesh and who choose to engage in online gaming and sports betting for entertainment purposes.

By using the 63bd platform in any capacity — including browsing, registering, depositing, betting, or claiming promotions — you confirm that you have read, understood, and accepted these Terms in full. These Terms are available in English at all times. Bangladesh Standard Time (UTC+6) applies to all time-referenced provisions.

2. Eligibility

Access to and use of the 63bd platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. 63bd enforces a strict minimum age of 21 in line with responsible gaming principles applicable to the Bangladesh market.
• You must be a natural person acting in your own personal capacity. Corporate or business registrations are not permitted.
• You must not be subject to any self-exclusion arrangement, voluntary or otherwise, that restricts your access to online gaming platforms.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.
• You must not be an employee, contractor, officer, director, or immediate family member of an employee of 63bd or any of its affiliated game providers or technology partners.

63bd reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof within a reasonable timeframe may result in account suspension and/or the withholding of any pending withdrawal until the matter is resolved.

3. Account Registration

3.1 Registration Process

To use the full range of 63bd services — including placing bets, playing casino games, and making deposits or withdrawals — you must register a player account. Registration is free of charge. During registration, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address, and valid contact details.

3.2 One Account Per Player

Each individual player is permitted to hold one single active account on the 63bd platform. The operation of multiple accounts by the same individual — whether under the same or different details — is a material breach of these Terms. 63bd uses technical and manual verification processes to detect duplicate accounts. Where duplicate accounts are identified, 63bd reserves the right to close all associated accounts, void any active bets, and withhold balances pending a full investigation.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 63bd account credentials, including your username and password. You must not share your account access with any third party. 63bd will not be held liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to maintain credential security. You must notify 63bd immediately at [email protected] if you suspect any unauthorised use of your account.

3.4 Account Verification (KYC)

63bd operates a Know Your Customer (KYC) verification process in accordance with responsible gaming and fraud prevention standards. You may be required to submit copies of a valid Bangladeshi National ID card (NID) or passport, proof of residential address, and proof of payment method ownership before withdrawals are processed. 63bd reserves the right to suspend withdrawal processing until KYC verification is satisfactorily completed.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

63bd accepts deposits and processes withdrawals via the following payment methods for Bangladesh-based players: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are denominated in Bangladeshi Taka (BDT). 63bd does not process transactions in foreign currencies.

4.2 Minimum Deposit

The minimum deposit amount on 63bd is ৳100. Deposits below this threshold will not be credited to your account. There is no platform transaction fee applied by 63bd on standard deposits; however, your mobile wallet or bank provider may apply their own charges, which are your responsibility.

4.3 Deposit Processing

Deposits via bKash, Nagad, Rocket, and Upay are processed and credited to your 63bd account within 60 seconds of a successful mobile wallet transaction under normal operating conditions. Bank card and bank transfer deposits may take longer depending on your financial institution's processing times.

4.4 Withdrawals

Withdrawals are available to verified 63bd account holders only. Same-day withdrawal processing is available for verified accounts during Bangladesh Standard Time (UTC+6) operating hours. 63bd reserves the right to conduct additional checks on withdrawal requests as part of its fraud prevention and responsible gaming obligations. Minimum withdrawal amounts and any applicable processing limits will be communicated within your account dashboard.

4.5 Withdrawal Restrictions

63bd reserves the right to delay or withhold withdrawal processing in the following circumstances: (a) pending completion of KYC verification; (b) reasonable suspicion of fraudulent activity or terms violation; (c) active investigation into account conduct; (d) where a bonus wagering requirement has not been fully satisfied. Any funds found to have been obtained through fraudulent means will be forfeited in full.

5. Bonuses & Promotions

5.1 General Bonus Terms

63bd offers bonuses, free bets, cashback offers, and other promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, in addition to these general Terms.

5.2 Wagering Requirements

Unless otherwise stated in the promotion-specific terms, bonus funds must be wagered a minimum number of times before they or any winnings derived from them may be withdrawn. The applicable wagering requirement, minimum odds, eligible game types, and expiry period will be clearly stated in the individual promotion terms. Failure to complete wagering requirements within the stated period will result in the forfeiture of the bonus balance and any associated winnings.

5.3 Bonus Abuse

Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same promotion, placing offsetting bets to meet wagering requirements without genuine gameplay risk, or exploiting technical errors — constitutes a material breach of these Terms. 63bd reserves the right to void bonus balances, cancel related winnings, and suspend or close accounts found to be engaged in bonus abuse.

5.4 Promotional Changes

63bd reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, where such modification does not adversely affect players who have already commenced wagering on an active bonus.

6. Betting & Gaming Rules

6.1 Acceptance of Bets

63bd reserves the right to accept or refuse any bet at its sole discretion, without obligation to provide a reason. All bets are subject to the maximum stake limits applicable to the relevant market or game. Minimum and maximum stake amounts are displayed within the betting interface at the time of placing a bet.

6.2 Errors and Malfunctions

In the event of a technical malfunction, system error, or manifest pricing error, 63bd reserves the right to void affected bets and return stakes to the relevant player accounts. 63bd's decisions in these circumstances are final. No player may claim winnings arising from a known or obvious error in odds, game configuration, or system behaviour.

6.3 Game Outcomes

All casino game outcomes on the 63bd platform are determined by certified random number generators (RNG) provided by independently audited game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. 63bd does not control or modify the outcome of any game. Sports betting outcomes are determined by verified official results from the relevant governing body or sports data provider.

6.4 Disputed Results

Any disputes regarding the outcome of a game or sports event must be submitted to 63bd customer support at [email protected] within 30 calendar days of the relevant event. Disputes submitted after this period will not be considered. 63bd's decision on disputed outcomes is final and binding, subject to the dispute resolution process described in these Terms.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 63bd platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where required by law:

• Providing false, inaccurate, or misleading registration information.
• Registering or operating more than one account on the platform.
• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with games.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Engaging in any form of cheating, fraud, or manipulation of game or betting outcomes.
• Using the 63bd platform for money laundering or any other criminal financial activity.
• Attempting to exploit errors, glitches, or vulnerabilities in the platform for financial gain.
• Using VPN, proxy, or anonymisation services to circumvent platform restrictions or geographic controls.
• Registering as a minor or on behalf of a minor.
• Threatening, harassing, or abusing 63bd staff, agents, or other players.

8. Account Suspension & Closure

8.1 Suspension by 63bd

63bd reserves the right to suspend or close any player account at any time, with or without prior notice, where there is reasonable suspicion of a terms violation, fraudulent activity, money laundering, bonus abuse, or any other conduct that 63bd deems contrary to the integrity of the platform or the safety of its player community.

8.2 Closure by the Player

You may close your 63bd account at any time by contacting [email protected]. Where your account has a positive real-money balance at the time of closure and no outstanding terms violations exist, 63bd will process a withdrawal of your balance to your verified payment method within a reasonable timeframe. Bonus balances that have not satisfied applicable wagering requirements are not withdrawable upon account closure and will be forfeited.

8.3 Self-Exclusion

Players who wish to exclude themselves from the 63bd platform for responsible gaming reasons may request self-exclusion by contacting support. Self-exclusion requests are processed promptly. During a self-exclusion period, your account will be suspended and you will not be able to access the platform. For full information on responsible gaming tools available at 63bd, please visit the Responsible Gaming page.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 63bd shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or in connection with your use of the platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, service interruptions, or computer or system damage.

63bd makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. 63bd's aggregate liability to any individual player in connection with these Terms shall not exceed the total real-money deposits made by that player during the 12-month period immediately preceding the relevant claim.

Nothing in these Terms shall exclude or limit 63bd's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by law.

10. Privacy & Data

63bd collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering a 63bd account, you confirm that you have read and accepted the Privacy Policy. Your personal data is used for account management, KYC verification, payment processing, fraud prevention, responsible gaming monitoring, and where applicable, direct marketing communications for which you have given consent.

63bd implements 256-bit SSL encryption across all platform transactions and stores player data using industry-standard security measures. 63bd does not sell player personal data to third parties for marketing purposes outside of the scope described in the Privacy Policy.

11. Responsible Gaming

63bd is committed to providing a safe and responsible gaming environment for all players. The platform is strictly for adults aged 21 and above. 63bd provides the following responsible gaming tools to all registered players: deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion. Players are encouraged to use these tools proactively to manage their gaming activity.

If you believe that gambling is negatively affecting your health, financial situation, or personal relationships, we strongly encourage you to contact our support team at [email protected] or visit our Responsible Gaming page for guidance, resources, and access to self-exclusion tools. 63bd staff are trained to respond with empathy and practical assistance to responsible gaming concerns.

63bd will never knowingly allow a self-excluded player to continue using the platform, and will not send promotional communications to players who have registered a self-exclusion request.

12. Amendments to These Terms

63bd reserves the right to amend these Terms & Conditions at any time. When material changes are made, 63bd will provide reasonable notice to registered players via the email address associated with their account and/or by displaying a prominent notice on the 63bd platform. Continued use of the platform following the effective date of any amendments constitutes acceptance of the revised Terms.

It is your responsibility to review the Terms & Conditions periodically to ensure you are aware of the current version. The date at the top of this document indicates when these Terms were last updated. Where a change to these Terms materially reduces your rights as a player, 63bd will provide a minimum of 14 calendar days' notice before the change takes effect.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 63bd platform, please contact the 63bd customer support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Service Area: Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other regions of Bangladesh

63bd aims to acknowledge all written support enquiries within 24 hours and to resolve complaints within 5 business days where possible. For complex disputes, 63bd will provide a written acknowledgement of the complaint and an estimated resolution timeline within 48 hours of receipt.